Home-service situation · illustrative
The arrival window was unclear.
Draft reply
We’re sorry the arrival timing wasn’t clear. Please contact our team directly so we can help.
For home-service trades and professional offices
Every review answered. Your reputation in good hands.
Starwright is a managed review-support service for HVAC, plumbing, roofing, and electrical businesses, dental offices, optometrists, and physician offices. We monitor Google and Facebook reviews and manage replies to every review within 24 hours. Negative and 1–3-star reply drafts require owner approval before posting.
These are managed services. This website has no live profile-connection app or live/automatic review monitoring or posting today.
Illustrative reply examplesSample wording
Office-scheduling situation · illustrative
It was difficult to reschedule an appointment.
Draft reply
We’re sorry it was difficult to reach our office to reschedule. Please contact us directly and we’ll help with your appointment.
Negative and 1–3-star replies require owner approval before posting.
24hmanaged replies
Good work deserves follow-through
Reputation work, handled every month.
Starwright provides managed review support for HVAC, plumbing, roofing, and electrical businesses, dental offices, optometrists, and physician offices.
A strong fit: 3.8–4.4 stars, under 150 reviews or fewer reviews than the top 3 competitors, few owner replies, and 1–5 locations.
Reviews don’t sit unanswered.
Respond includes Google and Facebook review monitoring, managed replies to every review within 24 hours, and negative-review alerts.
Hard moments get a human.
Negative and 1–3-star reply drafts are shared with the owner and require approval before posting.
Every customer gets the same ask.
Grow sends text and email review requests to every customer, without sentiment filtering, then provides a monthly before-and-after report on rating and review growth versus local competitors.
Built to be fair
A review request should never depend on how the experience went.
Starwright never writes, buys, or posts customer reviews. Review requests go to every customer without sentiment filtering or review gating, and no incentive is tied to a positive review.
Negative and 1–3-star reply drafts always need owner approval before posting. During the first 60 days, prospect and client outreach and public-channel content require owner approval before sending or publishing. After day 60, only owner-approved template messages may send automatically; public posts still require approval.
No review gating. No paid advertising. Just hands-on service.
Straightforward monthly plans
Choose the level of follow-through you need.
Available to HVAC, plumbing, roofing, and electrical businesses, dental offices, optometrists, and physician offices. Additional locations can be scoped. These are managed-service offers; this site has no live profile-connection app or live/automatic review monitoring or posting today.
Respond
$197/month
Keep up with every new review.
- Google and Facebook review monitoring
- Managed replies to every review within 24 hours
- Negative-review alerts
- Owner approval for negative and 1–3-star reply drafts before posting
Grow
Main offer$397/month
Build a steady, neutral review routine.
- Everything in Respond
- Text and email requests to every customer, without sentiment filtering
- Monthly before-and-after report of rating and review growth versus local competitors
Dominate
$697+/month
Add more visibility and a wider view.
- Everything in Grow
- Google Business Profile posts
- Competitor tracking
- Extra locations: $150–$250 each
The additional-location price stays within the $150–$250 range.
Request a free SnapshotFounding client offer
The first 5 clients get Grow at $247/month for life in exchange for a testimonial.
A positive public customer review is not part of the offer.
Talk it through
Prefer a conversation before choosing a plan?
Choose a time to talk through your goals, the free Snapshot, and whether Starwright is a fit.
A clear place to start
Get a clear read on your reputation.
HVAC, plumbing, roofing, and electrical businesses, dental offices, optometrists, and physician offices can request a free Reputation Snapshot. Its Metro area field helps identify local competitors for comparison. We use verifiable source information and flag anything we cannot confirm instead of guessing.
Rating and review count versus the top 3 competitorsReply rate90-day review velocitySample replies to 2–3 unanswered negative reviews, when verifiable
We’ll flag anything we can’t verify instead of guessing.